The international framework of court excellence

Albers Consulting offers possibilities for the organization of court excellence workshops, training for court staff and judges, assistance in executing court excellence projects and monitoring and evaluation activities (based on e.g. court user survey results, self-assessments and analysis of relevant project documentation).

One of the most recent projects in this area was the implementation of court excellence policies in three pilot courts in Moldova.

In 2006 the Singapore subordinate courts took the initiative to develop a global tool that courts can use to identify their strengths and weaknesses, as well as to improve their performance and level of quality. Together with the US National Center for State Courts, the US Federal Judicial Center, the Australasian Institute for Judicial Administration, the World Bank and the CEPEJ a consortium for court excellence was formed in the same year.

Dr. Albers was one of the experts that had the opportunity to draft the international framework of court excellence, based on comparative experience of court quality systems and policies developed by the Netherlands, Finland, the United States and Singapore.

The first version of this document was published in 2008. In March 2013 the second version of the Framework was presented at the Asia Pacific Courts Conference (Auckland - New Zealand).

The idea behind the framework of court excellence is that every court in the world can become a court of excellence. To see where there are areas of improvement necessary courts can make use of a self-assessment questionnaire. This questionnaire describes the seven key areas of excellence and their measures. These areas are:

  • Court management and leadership
  • Court policies
  • The management of human, material and financial resources
  • Court proceedings
  • User satisfaction
  • Affordable and accessible court services
  • Public trust and confidence

If on each of the areas of excellence a high score is achieved by the court, this implies that the courts are closer in reaching their final goal in their journey towards excellence.

What makes the model unique is that it tries to incorporate court values (e.g. independence, impartiality, timeliness and certainty) and court performance into a comprehensive court quality model.

Currently there are already more than 20 courts or judicial institutes member of the International Consortium for Court Excellence. Interested courts can apply for membership through the website of the Consortium. Moreover if concrete assistance is needed in the application of the Framework you can contact us too.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

©2014 Pim Albers